Next click on the “Live chat” or “Leave a message” button.ĥ. A chat box will open with the option to “get in touch” with a live human being. Visit and scroll down to the bottom of the page.ģ. Here’s how to contact customer support to cancel IPVanish and request a refund:ġ. However, I strongly recommend contacting customer support yourself after going through the account cancellation and requesting that your refund be processed. IPVanish claims that users will receive a refund automatically if an account is canceled within 30 days. Contact Customer Support for a Refund Request You will need to prove the ownership of your account before canceling your account first. Note: You can contact the IPVanish support team if you do not want to cancel your IPVanish account yourself. This will finally cancel IPVanish the account and you will receive a confirmation email from their official support regarding your refund. Step 7: Select “I still want to cancel” if you’re still not convinced. Step 6: You will get yet another screen asking for your confirmation, with a special deal to convince you to stay this time (these guys don’t give up easily). Step 5: Click the corresponding link to confirm your decision and indicate your reason for cancellation. Step 4: Click “I wish to cancel my subscription.” Step 3: Click the “Subscription” option to check the details of your existing plan which would be either the renewal tier, the date of the renewal, and the current plan tier. Step 2: Log in to your account by clicking “My Account”. Step 1: Visit the official site of IPVanish. How to Cancel IPVanish Subscription įollow the quick and simple steps below for step-by-step instructions to cancel IPVanish: ExpressVPN also offers a 3-months free subscription with its 12-monthly plan if you want to continue the service. It offers a no-questions-asked 30-day money-back guarantee so you can try it free for 30 days. Or if you’ve already canceled the account and are just looking for a recommendation of an alternative, you might want to consider ExpressVPN which has crazy download speeds and is very secure. If you’re unsure to cancel IPVanish and want to try to fix the VPN first, you can try the troubleshooting tips for IPVanish given here. Canceling the subscription during this period will make you eligible for a refund. The good thing is, even if you’re happy with IPVanish, you can still get one last benefit while ditching it: the 30-day money-back guarantee. Also, Check out the best VPN tested by us. But it’s a big world and bad things happen, so I won’t be surprised if you found the VPN less than satisfactory for your particular situation because, unlike ExpressVPN, IPVanish’s performance is inconsistent. We don't control these accounts and cannot issue refunds, they must be processed through Apple or Google directly.IPVanish is an acclaimed and one of the most well-recognized brands in the VPN industry. Īlternatively, you can cancel through the IPVanish account portal or by contacting us 24x7 via chat or email support. If you are calling from outside the US, see our phone numbers list. Please follow the correct one below, which matches how you signed up:Ĭall our phone support between 9 am and 5 pm US Central time Monday-Friday at +1-80. Depending on how you signed up for IPVanish, will change the steps you need to follow to cancel your account. We are sorry to hear you want to cancel your recurring IPVanish subscription. **** Please note: If you have a SugarSync account or VIPRE antivirus bundled with your IPVanish account, they will be canceled when you cancel your IPVanish account. Keep reading for details on how to accomplish that task. DISCLAIMER : Reading this article does not automatically cancel your account.
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